Frequently Asked Questions

Dr. Nigh ended his contract with several insurance companies as of March 31, 2022. The changing nature of the insurance industry was making it difficult for Dr. Nigh to treat patients in the way he felt was most appropriate for each patient. Insurance companies were increasingly dictating what therapies could and could not be used with patients.

Following each visit, which gets collected shortly after the visit, Immersion Health can provide a superbill containing all the information necessary for those with insurance to submit a claim to their insurance company for potential reimbursement for out-of-network coverage. Any such reimbursement is to be worked out solely between the patient and their insurance company. Immersion Health has no involvement in that process.

In order to secure a new patient appointment with Dr. Nigh, a prepayment of half the cost of your appointment will be collected at the time of scheduling. The balance will be collected at the time of the initial visit.

In the event of a cancellation 48 hours or less prior to the scheduled new patient visit, the prepayment above will be retained by Immersion Health as a no-show/cancellation fee. Cancellations with greater than 48 hours’ notice will get a full refund of the deposit.

If you stop treatment in our clinic for any reason during a treatment plan please let Dr. Nigh and Maria know immediately. Everyone engaged in a pre-paid treatment plan will have signed an agreement that specifies the refund policy regarding those funds. Please review that document carefully. It will be available in the Documents section of your patient portal. Any non-refundable balance on your account is a credit with the clinic and can be used for treatment or office visits. Your credit cannot be used for any products sold in the clinic such as supplements.

Dr. Nigh consults with patients around the world. Many conditions he can fully manage remotely. This is most common when treating SIBO and other digestive issues, autoimmunity, and even chronic fatigue and Lyme disease. However, there are times when a more intensive treatment course in the clinic would be ideal. When that is feasible for patients Immersion Health can help to find an affordable place to stay for however many weeks an intensive treatment program might last.

Pricing on IV therapy, much like the other therapies offered at Immersion Health ranges based on the type, length, and dosage of the IV.

The minimum amount for any IV we offer is $206 out of pocket.

Any further questions about IV therapy at Immersion Health can be directed to the medical assisting staff at 503-719-4806.

If you must cancel your appointment, please do so by calling our front desk staff. Immersion Health also sends text messages three days prior to your appointment. In these text messages, you are able to confirm, reschedule or cancel your appointment. However, if you are canceling within 48 hours of your appointment you must contact the front desk, and you will be charged according to the agreed-upon clinic policy.